FAQ's
Not sure where to start? Here are a few questions and answers that might help. Any other questions? Just
email me at monisha.assistant@gmail.com
1
What platform do you work in?
For website design, I work with Wix, Squarepace, & Shopify.
For Etsy shop management, Etsy (LOL)
2
Will my website be created under my account, or transferred to me at the end of the project?
Where the website is created determines what account it will be designed under. However, once your project is completed, the finished work, will be under your own account.
3
Do your website packages include content writing?
All written content is provided by my clients. I provide each client with a breakdown of the items the content needed for each site. Writing services can also be purchased as a separate service. That we can discuss in the panning process.
4
How many revisions are included in your design packages?
Revisions to the design and layout of the website are unlimited during the design phase. Once final approval has been given, any additional changes will require an additional fee. Our monthly website maintenance package covers revisions & changes to your site.
5
Do you set limitations on samples and revisions for custom work?
Yes, and No. I usually show 3-5 different concepts for all custom logo design work, but often find it too limiting to the creative process to limit the number of revisions leading up to the final version of your design. I like to practice a certain level of flexibility in life, as well as in my design work, so I'm open to additional revisions before final approval.
6
Do you have office hours? How can I reach you?
Somewhat. I work from a home office, so I am not open to the public on a drop-in basis, however; I am available for phone/video appointments to discuss projects as needed.
Please contact me at monisha.assistant@gmail.com and I will do my best to answer any inquiries within 24-48hrs.
7
How will I receive my digital files and in what formats?
All final digital files will be provided in digital format
(JPG & PNG (300dpi + 72dpi), PDF and PSD.)
Delivered via email, or online file sharing (ex: Google Docs, WeTransfer, etc...)
Completed websites are always transfered to clients for complete ownership after the final site it approved.
1
What is your current waitlist & turnaround time?
I typically book projects 1-2 months in advance, Once we have worked out the order details and your 50% deposit has been received; a design brief will be emailed to you within 24-48hrs. The exact start date for any project, as well as the exact date for final completion, can be nearly impossible to predict based on several factors involved in the creative design process. If you have a tight deadline to meet, please share these details with me prior to placing your order and I can let you know what approximate time frame I am able to work with. I remain in constant communication throughout the entire process, so my clients are completely 'in the loop' as to what stage of the design process we are at, and as we near final completion. Website design typically take 4-5 weeks to complete. Logo & Branding typically takes 3-4 weeks.
